Privacy Policy

0962170 B.C. LTD., doing business as TCG Academy (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, enroll in our programs, or access our online course portal. By using TCG Academy or submitting any personal information, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when creating an account, enrolling in a course, or contacting support. This may include:

- Name

- Email address

- Billing information

- Phone number (optional)

- Login credentials for your course portal

- Mailing address (if applicable)

Payment Information
All payments are processed securely through trusted third-party payment processors. We do not store or have access to your complete credit card details.

Usage Data

When you access our website or online portal, we may automatically collect information such as:

- IP address

- Device information

- Browser type

- Pages visited

- Time spent inside the course portal

- Login activity

- Referral URLs

Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, remember login sessions, and analyze website performance.

2. How We Use Your Information

We use personal and usage information to:

- Provide access to your online course portal

- Deliver training content and coaching programs

- Process payments and manage your account

- Communicate with you about updates, support, or promotions

- Improve site functionality and user experience

- Monitor course access for security and compliance

- Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share information only with trusted third parties when necessary to operate our business or provide services, including:

- Payment processors

- Email service providers

- Online course hosting platforms

- Analytics providers

- Legal authorities when required by law

In cases of business restructuring, merger, or acquisition. All third-party vendors are required to maintain confidentiality and protect your information.

4. Data Security

We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, disclosure, or misuse. While we follow industry standards, no internet transmission or storage method is completely secure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

- Access or request a copy of the personal information we hold

- Update or correct your information

- Request deletion of your data (except where legally required to retain it)

- Opt out of marketing emails

- Disable cookies through your browser settings

To exercise these rights, contact us at [email protected].

6. Third-Party Websites

Our website and course portal may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

7. Children’s Privacy

TCG Academy does not knowingly collect information from children under the age of 13. If we become aware that a child has submitted personal information, we will remove it as soon as possible.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date. Your continued use of our services indicates acceptance of any updates.

9. Contact Information

If you have questions or concerns about this Privacy Policy, or wish to update your information, please contact us at:
Email: [email protected]
Business: 0962170 B.C. LTD. (dba TCG Academy)

Last Updated: November 26, 2025